MedPlus

Legal

Terms of use

Plain-language terms covering how you use MedPlus and what we promise (and don't).

Service

MedPlus connects you to MDCN-verified doctors, NMCN-licensed nurses, and PCN-licensed pharmacies. We are a platform — care decisions are made by licensed clinicians on the platform.

Eligibility

You must be 18+ or have parental consent. MedPlus is for use within Nigeria.

Acceptable use

  • Provide accurate information about yourself and the patient.
  • Don't impersonate a healthcare provider unless verified by us.
  • Don't attempt to reverse-engineer the Verified ID system.

Payments & cancellations

Paystack-secured. Cancellations are full-refundable up to 30 minutes before a scheduled visit; on-demand cancellations after provider acceptance may incur a small fee.

Clinical decisions

MedPlus is not a substitute for emergency care. For emergencies, call your local emergency services.

Liability

Clinicians on MedPlus carry their own malpractice cover; the platform carries platform-level liability cover. Specifics on request to the DPO.